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FOR IMMEDIATE RELEASE
Sage Parts creates new GSE services business unit
Farmingdale, New York, April 22, 2004 – Sage Parts, the world’s leading supplier of replacement parts for aircraft ground support equipment (GSE), has announced the formation of Sage Parts GSE Services. The company’s new business unit becomes officially operational May 1, 2004, establishing Sage as a unique single source for parts as well as a comprehensive spectrum of services and support. The new unit will be based in Orlando, Florida.
“With the introduction of Sage Parts GSE Services, Sage becomes a total solutions provider to the GSE marketplace,” said Michael Bloomfield, Sage Executive Vice President. “We’re ready with whatever our customers need, whenever they need it...whether it’s a replacement part, the expert assistance of a technical professional in installing the part, recommendations about how to increase the life of the part or the life of GSE equipment, on-site equipment refurbishment, pre-season deicer checks, or practically anything else that relates to their business...it’s all available from Sage, one company offering the essence of added value, truly a one-stop shop,” continued Mr. Bloomfield.
The vast range of services that the new Sage Parts GSE Services group will deliver includes troubleshooting GSE fleets to determine a problem or prevent potential problems. The new Sage Parts group will also work closely with customers in identifying the right parts to quickly fix GSE that is in need of repair. Installation assistance is also available, as is in-depth training that will help educate Sage’s customers about how to address complex repair issues in the future. Technical professionals from Sage Parts GSE Services will also work with customers in providing GSE upgrades and retrofitting, and in assessing GSE fleets to provide expert advice on the value of replacement versus rebuilding. What’s more, the division will assist in the procurement of GSE equipment, both purchases and leases.
“Sage Parts GSE Services brings many bottom-line benefits to the GSE marketplace” said Ewald Groenewald, Sage Vice President-Business Development, who will direct the operations of the new business unit. “Through our expertise, Sage customers can increase the serviceability of their fleets to avoid expensive downtime, they can reduce the cost of keeping their GSE in service, and they can keep their equipment operating in peak condition longer.”
Sage Parts supplies virtually all types of replacement parts for ground support equipment. The company operates GSE parts warehousing and shipping facilities at its Farmingdale headquarters, at New York’s two largest airports (JFK and LGA), and at other airports located in key markets throughout North America, including Atlanta (ATL), Chicago (ORD), Dallas (DFW), Los Angeles (LAX), Miami (MIA), Puerto Rico (SJU), St. Louis (STL), Washington, D.C. (IAD). Sage also has a warehouse and customer service center in Castroville, California.
Sage Parts maintains a ready-to-ship inventory of GSE replacement parts exceeding $10 million and the company utilizes an advanced computer database which catalogs all of Sage’s GSE parts electronically for instant cross-referencing – allowing parts to be shipped from the nearest Sage warehouse within moments. The company also offers “eSage,” the Sage Parts interactive e-commerce site. Using a standard web browser, customers can search parts by number, view photos and descriptions of parts, place orders, check order status and many other functions. The eSage system is linked directly to Sage’s entire network of warehousing and distribution facilities, making customer order processing exceptionally convenient while also helping to speed delivery.
For additional information, please contact Sage Parts at 631-501-1300 or visit www.sageparts.com.
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